With the increase in internet penetration, the online retail market in India has grown rapidly. Right now there are huge possibilities left for the growth of e-commerce in India, but there are problems due to fraud with the customers. This is the reason that now the government has made preparations to be strict in dealing with e-commerce fraud. If reports are to be believed, soon new and stricter rules will be issued in this regard.
Will be held responsible for fraud
According to a latest news from the English newspaper ET, Consumer Affairs The ministry is working on tightening the rules for all e-commerce companies including Amazon and Flipkart. The aim of the government is to make the concerned companies responsible for the frauds on e-commerce platforms. If a customer is defrauded by a seller on an e-commerce platform of a company, it will be deemed that the company concerned has failed to act as an intermediary.
Questions sent to companies< /h3>
In the news of ET, a senior official of the Ministry of Consumer Affairs has been quoted as saying, the Ministry of Electronics and Information Technology has sent some questions to the e-commerce companies. The rules will be implemented after companies respond to those questions.
This clarification has been sought
The news item claims that ET has seen the note Which has been sent by the Ministry of Electronics and Information Technology to e-commerce companies last week. This note of the Ministry of Electronics and Information Technology is based on the questions of the Department of Consumer Affairs. The Ministry of Electronics and Information Technology has asked e-commerce companies to clarify their role as intermediaries.
These protections are available now
Let us tell you that Under Section 79 of the Information Technology Act 2000, all e-commerce platforms including Amazon, Flipkart, Snapdeal are considered intermediaries, who work to connect buyers and sellers. They have also got some protection under the relevant section. However, now the government wants to change the system. The government wants e-commerce platforms to take more responsibility as an intermediary.
There have been attempts in the past as well
This is no way to crack down on e-commerce companies in India. Not the first attempt. Earlier, the government had notified new e-commerce rules in July 2020. In the new rules, strictures were made like prohibition of bodies related to e-commerce platforms to become sellers and ban on flash sales. Although top e-commerce companies were not happy with this move of the government. Even government think tanks like the NITI Aayog had opposed the proposed changes. On the other hand, CAT, an organization of small retailers, has been demanding strictness on these companies for a long time.
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