Axis Bank issues faq about Citibank credit cards it says that cards will be migrated by 15 July

Axis Bank: Private sector Axis Bank has informed that the merger of Citibank's credit card will be completed by July 15. After this, customers will be able to avail all the benefits from their new Axis Bank card. Axis Bank has also provided answers to all the questions (FAQ) related to this process on its website so that customers do not face any problem. Axis Bank has said that until the customers get new credit cards, their Citibank cards will continue to work.

Existing cards will continue to be valid until a new card is received

According to the Axis Bank FAQ page, even after July 15, all the benefits offered by Axis Bank will continue to be available on existing Citibank cards until you receive a new card. You will be informed if there is any change in the future.

What will happen to the unique customer ID

According to Axis Bank, their customers have been given a unique customer ID. After migration, all services will be made available with the help of this ID. If you do not have this ID yet, then soon you will be informed about it through SMS and email. Axis Bank has informed that after migration, there will not be much change in the facilities you get on credit card. Their effort is to continue the facilities being provided by Citi Bank in future as well. There will be no change in the credit card limit as well.

What will happen to Citibank account and app

The use of Citibank account and app will continue till the migration. After this, you will have to use Axis Bank's internet banking or mobile app. For this, you can use the information of Citi card. The bank has informed through FAQ that you will not have to submit any kind of document for migration. Your Citibank card and account will automatically be transferred to Axis Bank card and account,

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